Shipping and Returns
Shipping
Postage and packaging is charged at £3.50 per order (£2 for orders under £10). Orders over £50 will receive free P&P.
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Standard postage is Royal Mail second class for orders under £10, Tracked 48 over £10. An upgrade to Tracked 24 is available for an additional fee.​
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At present we can only ship within the UK.
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The majority of our items are made to order and will be shipped within 1-3 weeks. In stock items will be shipped within 3 working days. Please note that if you order a mix of in stock and made to order items, your full order will be shipped with your made to order pieces within 1-3 weeks. If you wish to receive in stock items sooner please order them in a separate transaction.
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Returns
We hope that you will love your items, but if you have any issues or wish to return your item please get in touch via email.
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If you wish to return a non-faulty item the following policy applies-
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- You must contact us within 30 days of receipt to notify us of your return.
- Returned items must be unworn with tags attached.
- Return postage will be at the buyer's expense. We recommend that you use a signed for or tracked method of postage, fully insured for the value of the item.
- Returned items must be received back to us within 21 days from you notifying us of the return.
- We are unable to refund postage fees.
Please note we cannot accept returns on customised items unless the item is faulty.
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Faulty Items
If your item is faulty please get in touch as soon as possible after noticing the fault so that we can resolve your issue.