Below you will find answers to some frequently asked question. If your question isn't answered here please contact us.
Frequently Asked Questions
What are your postage charges?
P&P is charged at £3.50 (£2 for orders under £10). Orders over £50 receive free P&P. Our standard postage is Royal Mail second class for orders under £10, Royal Mail Tracked 48 over £10. An upgrade to Tracked 24 is available for an additional cost.
Can I combine orders?
Yes! If you want to combine an order with an existing one please add a note at checkout, including the previous order number. I will issue a refund for any overpayment of postage. Please note that if your second order includes made to order items the postage date will be 1-3 weeks from the later order.
How long will it take you to ship my order?
Made to order items will be shipped within 1-3 weeks.
In stock items are shipped within 3 working days.
If an order combines in stock and made to order items, all items will be shipped within 3 weeks when made to order items are complete.
Do you offer local pick up / delivery?
If you would like to pick up your items in Musselburgh please use code LOCALPICKUP to remove postage charges. We will contact you when your items are ready to arrange collection.
Local delivery may be possible, please contact us to discuss.
Are your trousers suitable for cloth nappies?
Yes! Our trousers up to size 2-3 Years are suitable for both cloth and disposable nappies, and pants. Leggings and Joggers in size 3-4 Years up are a slimmer fit that is best for pants or disposable nappies. Age 3-4 Years is available in a cloth friendly fit if required, please leave a note at check out if this is needed. Hippy Pants are suitable for cloth nappies in all sizes.
Do you take custom orders?
Yes! If you are interested in a custom order please get in touch and we will be delighted to discuss your ideas. As a few examples, we can consider variations on our current designs, size adjustments, or custom designs. Please note that there may be an additional charge for more complicated customisations.
Will you ever extend your size range?
Yes, we hope to extend our size range to older children and adults in the future. In the meantime, if you are looking for a larger child's size please contact us and we may be able to produce a custom item.